We're on the other side — Contact Room
CONTACT US
Do you have any questions about your booking or stay?
Complete the form and select the hotel you wish to contact.
Our team will get back to you as soon as possible.
By submitting this form, you agree to the use of the data provided for the processing of this request and for any possible business relationship that may develop with Room Urban Hostels.
FAQ
How can I get in touch with you?
You can fill out the form on this page, selecting the hostel you’d like to contact, and our team will get back to you as soon as possible. You can also write to us directly or call the reception of the hostel you’re interested in. If your query is urgent, you can find the phone number for each hostel’s reception on its corresponding webpage.
I forgot something in my room, how can I get it back?
Write to us through the form, letting us know the exact hostel, your dates of stay, and a description of the lost item, and our reception team will get in touch to help you recover it.
I have questions about a group booking, should I use this form?
For groups of 6 people or more, we recommend using the specific form on our groups page, where our team can send you a personalized proposal based on destination, dates, and number of people: https://room00hostel.com/en/groups/